Terms of Service

These terms govern your use of eventhorizonlab.com (the "Service") operated by Event Horizon Lab. By creating an account you agree to them and to our Privacy Policy.

You must be at least 16 years old and provide accurate information. You are responsible for keeping your credentials secure. You may close your account at any time.

• Paid plans (e.g. Basic at $9.90/month, Pro at $49.90/month) renew automatically each month until cancelled.
• Prices are in USD and exclude any taxes your bank or jurisdiction may add.
• Verified students receive 15% off; the discount applies while your student verification is valid.
• You can manage or cancel your subscription at any time from account settings (Stripe Customer Portal).

• Cancelling stops future renewals; you keep access until the end of the paid period.
• Immediate-access acknowledgment (purchases from 30 August 2026): at checkout you expressly consent to immediate performance and acknowledge that, for immediately delivered digital content/services, once performance begins you lose the right to cancel under the UK Consumer Contracts Regulations 2013. Our confirmation email records this acknowledgment.
• 3-day goodwill refund: you may request a full refund within 3 days of payment (once per account), no questions asked, by emailing support@eventhorizonlab.com; refunds are processed to the original payment method via Stripe.
• 14-day statutory right (purchases without the acknowledgment above, including purchases before 30 August 2026): if you are a consumer in the UK or EEA you may request a full refund within 14 days of your first payment, even if you have used the Service, by emailing support@eventhorizonlab.com.
• Fallback: if your acknowledgment is for any reason ineffective, your statutory 14-day right applies as if it had not been given.
• Outside these windows we consider refund requests case by case (e.g. duplicate charges, service outages) and refunds, if granted, are processed to the original payment method via Stripe.

Don't scrape or resell the Service's content, share account credentials, or use the Service for unlawful purposes. Job data is aggregated from public sources for your personal career search.

The Service's software, learning content, and design remain our property. Job postings belong to the posting employers and are provided for information; we are not an agent of any employer.

The Service provides information and preparation tools. We do not guarantee job offers, interview outcomes, or visa sponsorship decisions — final hiring and sponsorship decisions rest solely with employers. Visa-sponsorship indicators on the platform summarise publicly available historical information and do not constitute legal or immigration advice.

To the maximum extent permitted by law, our liability arising from your use of the Service is limited to the amount you paid in the 12 months before the claim. We are not liable for indirect or consequential losses. Nothing in these terms limits liability that cannot be limited by law.

We may update these terms (see the date above). We may suspend accounts that violate these terms. If we discontinue the Service, active subscribers receive a pro-rata refund.

Questions: support@eventhorizonlab.com.